Change Financial Chief Product Office, Vinnie D’Alessandro wrote an opinion piece for Dynamic Business about how Australian fintechs can lead the way in the US payments space.
The US is a key player in the global financial system. Yet it appears to be lagging behind the global frontier when it comes to adopting modern payment solutions.Vinnie D’Alessandro
When it comes to choosing a new card payment platform, there are certain technical features that are essential for ensuring a smooth, convenient, and secure experience. Here are the five essential technical features to look for in a card payment platform:
- Integration with digital wallets: Digital wallet platforms like Apple Pay, Google Pay, and Samsung Pay are becoming increasingly popular, and it’s important to choose a card payment platform that can integrate with these systems. This will allow you to make payments using your digital wallet, which can be more convenient and secure than using a physical card.
- APIs for mobile development and integration: If you’re a developer or you plan to integrate the payment platform into your own mobile or web-based application, it’s important to choose a platform that offers APIs (Application Programming Interfaces) for easy integration. This will allow you to customize the payment experience and build a seamless integration into your application.
- Cardholder self-service: To give cardholders more control and convenience, look for a card payment platform that offers self-service features such as the ability to reset a PIN, block a lost or stolen card, or pause a card temporarily. These features can be especially useful in the event of a lost or stolen card, or if you need to take a break from using your card for a while.
- Security and fraud protection: Finally, it’s essential to choose a card payment platform that offers robust security and fraud protection measures. This can include features like 3D Secure (3DS), which is a security protocol that helps to protect online card transactions, as well as encrypted data transmission, secure servers, and regular security updates.
- Virtual cards: Another useful feature to look for is the ability to create virtual cards. Virtual cards are digital versions of physical cards that can be used for online transactions, and they offer a number of benefits. For example, you can create separate virtual cards for different types of purchases or for different family members, which can help to keep your finances organized and separate. Virtual cards also offer an extra layer of security, as they can’t be lost or stolen like physical cards can.
Vertexon: delivering modern card payment solutions
Vertexon is a Payment as a Service (PaaS) platform developed by Change Financial. It is designed to provide modern and digital payment experiences for businesses and consumers.
One of the key features of Vertexon is its integration with digital wallets. This allows users to store and manage their payment information in a digital wallet, such as Apple Pay, Google Pay or Samsung, and make payments online or in-store using their mobile device.
Vertexon also includes APIs (Application Programming Interfaces) that allow businesses to integrate the platform into their own systems and processes. This can enable them to create customised payment experiences for their customers.
Cardholder self-service is another feature of Vertexon. This allows cardholders to manage their own card and PIN, and check their transaction history.
Security and fraud protection are also important considerations for any payment platform. Vertexon includes multiple layers of security to protect against fraud and unauthorized transactions, including encryption, secure authentication, and real-time monitoring.
Finally, Vertexon supports the use of virtual cards. Virtual cards can be especially useful for businesses that need to make frequent online payments, as they can be easily generated and managed through the Vertexon platform.
Are you looking for these essential features to modernise your card platform, reach out to our sales team.
To see all the features of Vertexon, check out our roadmap.
Change Financial CPO, Vinnie D’Alessandro made an appearance on ausbiz with Kyle Rodda to discuss payments in the Australian, New Zealand and US markets.
Chris Titley, host of FinTech Australia’s podcast, sat down with Change Financial Chief Product Officer Vinnie D’Alessandro to talk about the changing landscape of payments globally with a particular focus on the Australian market.
You can find the via the link below or search for FinTech Australia Podcast – Remember your pin? in your favourite podcast app.
Having attended my first Customer Owned Banking Association conference (COBA) with Change Financial, I was hoping for a positive experience after such a long break between in person conferences and my expectations were far exceeded.
The Customer Owned Banking Association put on a wonderful event , one of the best I’ve attended in my career. Aside from the professionally executed conference, panels, sessions, food, and entertainment, it was the COBA members that had the greatest impact on me. They were open, positive, engaging, and curious.
The COBA 2022 conference panels, sessions and workshops centred around three key themes; Smart. Strong and Sustainable.
Whilst that is an accurate description of COBA member banks, I took away a different set of themes from the members in attendance: Enhance, Compete and Grow.
Enhance: Not surprisingly, COBA members were focused on their customer experience, it was central to almost every conversation I came across. There was an acceptance from members that their products and services needed to be enhanced. COVID has been a catalyst for greater investment in remote and digital bank services and COBA2022 showcased many of these new capabilities that banks can deliver to their customers.
Compete: COBA members are often competing for the same customers as the big 4 and larger tier 2 banks. Customer owned banks can’t compete with the big guys in terms of budgets, but through partners and SaaS offerings, there is an opportunity to match their services and provide a better customer value proposition. A great comment from one of our customers I spoke to was “I want to own my own destiny for card payments, but I don’t have to do it all on my own”.
Grow: Nearly every bank I spoke to wanted to grow their customer base. In particular, focus on new, younger customers to drive a sustainable future. Whilst murmurs of mergers and acquisitions continue, COBA members are keen to enhance their services, compete with the bigger players and ultimately grow their customer base.
The Change team was both encouraged and inspired by the energy, enthusiasm and positivity from the COBA team and their members. We’re looking forward to supporting the transformation journey for customer owned banks as they continue to enhance, compete, and grow to better rival the major banks in the future.
Change Financial (CCA) has announced it has been granted a Mastercard Principal Issuer licence for Prepaid and Debit cards in New Zealand.
Being a Mastercard Principal Issuer allows Change to deliver card programs to banks, credit unions, fintechs and other businesses, looking to offer digital and physical card payments to their customers.
In March 2022, Change announced an exclusive agreement to partner with Mastercard to issue prepaid and debit card products in Australia and New Zealand.
Change CEO, Alastair Wilkie commented, “We are excited to be a Mastercard Principal Issuer in New Zealand for Prepaid and Debit cards. To be granted our licence less than 6 months after our Mastercard partnership announcement is a wonderful result for both parties.”
Wilkie continued, “Our business has a long New Zealand heritage and it’s a proud moment for our business, especially our Auckland based team members. Our new capability will allow us to lower the barrier of entry for New Zealand banks, credit unions, fintechs and business to deliver innovative card solutions to their customers.”
Change also recently announced they would be issuing Mastercard debit cards for First Credit Union, Nelson Building Society, Police and Families Credit Union and Westforce Credit Union.
Change Financial Limited (ASX: CCA) released the company’s full year results for the year ended 30 June 2022 (FY22).
Change CEO and Managing Director, Alastair Wilkie commented, “This was a transformational year for Change, with the Company in a position to scale our technology offering globally. During the period, we expanded our client base from 136 across 36 countries to 156 in 41 countries, whilst also delivering key building blocks that set us up for continued success. The Change team globally has operated in challenging circumstances and they should be proud of what they have achieved in FY22.”
- FY22 revenue of US$8.3m (A$12.0m), up 32% on prior corresponding period
- Launched new Vertexon Payments as a Service (PaaS) platform
- Signed seven new Vertexon PaaS clients with total contract value anticipated to be in excess of US$12.9m (A$18.7m) over the initial terms
- Includes milestone Vertexon PaaS contracts with four New Zealand financial institutions with TCV anticipated to be in excess of US$10.5m (A$15.2m) over the initial five-year terms
- 1st US Vertexon PaaS client now live and transacting generating recurring revenues
- Signed a six-year agreement with Mastercard to enable direct issuing in Australia & New Zealand
- Received regulatory approval to enable direct issuing in New Zealand, regulatory approval in Australia is expected in coming months
To access an overview of the FY22 results and outlook for FY23, please see our Results Presentation
• Change Financial is the first non-bank business to offer New Zealand (NZ) fintechs, non-bank lenders and mutuals exclusive access to a payment Application Programming Interface (API) sandbox, previously only available through major banks.
• This free access to payment API sandbox technology ultimately enables fintech users to deliver card offerings faster to market by removing the bureaucracy and complex processes of major banks.
• Change is a card issuer in New Zealand, Australia and the United States and provides transaction processing and card management solutions in Latin America and South East Asia.
Australian based global fintech and Payments as a Service (PaaS) provider, Change Financial (Change), is the first non-bank payments specialist to launch a new payment API sandbox in New Zealand (NZ), providing fintechs, non-bank lenders and mutuals with exclusive access to this technology.
This new payment API sandbox will allow fintechs to test their digital card product and service through Changes’ Vertexon technology to improve effectiveness and efficiency whilst finessing any issues.
Demand for digital and physical card payments capabilities in New Zealand is set to rise as the e-commerce market is projected to grow by 38 percent between now and 2025, reaching US$8.8 billion, according to the March 2022 Global Payments Report.
Change CEO and Managing Director, Alastair Wilkie, explained whilst Changes’ payment API sandbox is available globally, it is particularly important for the New Zealand payments market as it is the first of its kind, allowing New Zealand fintechs access to this technology without the costs and processes attached to major banks.
Finzsoft Chief Executive, Helen Hatchard said, “Change’s new payment API sandbox will help accelerate the development of our digital services and aid growth for our New Zealand clients through innovation, supported by thorough and sophisticated development and testing.
This announcement is great news for businesses across New Zealand that are looking for physical and digital card solutions as it will provide non-bank lenders and mutuals with access to technology previously only available through the major banks,” Ms Hatchard remarked.
The 2021 Environmental Scan Report from Payments NZ notes that the need for faster, more innovative payments continues to increase, making it possible for people and businesses to better integrate their digital and physical worlds.
“Change acknowledges that the New Zealand payments space is lagging the rest of the world, and innovations like these provide fintechs with greater access to fast, reliable and well-integrated solutions that can ultimately benefit consumers,” Mr Wilkie concluded.
The API sandbox can be accessed from our Developer Resources page.
- Change is powering card capabilities in the underserviced New Zealand market, providing mutuals greater access to digital and card payment solutions.
- More than 35,000 debit cards across four programs will be issued on the Mastercard network and processed through Change’s Vertexon platform.
- The announcement comes as New Zealand’s e-commerce market is projected to grow by 38% before 2025.
Australian based global fintech and Payments as a Service (PaaS) provider, Change Financial (Change), announced it has partnered with fellow fintech solutions provider Finzsoft to sign agreements with four New Zealand mutuals to offer direct issuing, processing, and card management solutions via its Vertexon platform. This partnership makes card payment solutions more accessible to the underserviced New Zealand payments space.
The instant issuance of digital cards and integrated cardholder API software are not widely accessible in the New Zealand market and First Credit Union, Nelson Building Society, Westforce Credit Union and Police Credit Union will leverage these technologies using Change’s Vertexon platform to improve efficiency and the overall user experience.
This follows Change’s recent partnership announcement with Mastercard, enabling them to deliver direct issuing capabilities for their Australian and New Zealand clients. More than 35,000 debit cards will be issued on the Mastercard network and processed through Change’s Vertexon platform.
Demand for digital and physical card payments capabilities in New Zealand is set to rise as their e-commerce market is projected to grow 38 percent between now and 2025, reaching $8.8 billion (USD), according to the March 2022 Global Payments Report. In addition to this, the report reveals buy now, pay later (BNPL) is the fastest growing online payment method and set to account for 17 percent of e-commerce transaction value by 2025.
Change CEO and Managing Director, Alastair Wilkie said, businesses and consumers across New Zealand currently have limited access to contemporary card technologies and this partnership will expand available opportunities to advance the market overall.
“Change is among the first to offer digital wallets and modern payment solutions in New Zealand. Our landmark partnership with Finzsoft will address a clear shortcoming in the market by expanding the availability of card solutions outside of the major bank providers,” Mr Wilkie said.
Credit unions and traditional finance lenders are turning to alternative card providers, outside of the major banks for fast, reliable, and well-integrated exchanges. “By expanding this section of the market, businesses and consumers will have greater access to modern products and services,” Mr Wilkie remarked.
The instant issuance of digital cards will be available for consumers at launch and Change is already investigating opportunities to add Apple Pay, Google Pay and buy now pay later (BNPL) capabilities.
“BNPL is projected to be the fastest growing e-commerce payment platform before 2025 and by increasing consumer access to digital cards and payment solutions, we are creating equity in the market while rivalling the services offered by major banks and traditional card lenders,” Mr Wilkie concluded.
Change will partner with Finzsoft, who will deliver core banking and mobile banking apps to the four mutuals.
Finzsoft Chief Executive, Helen Hatchard noted, “The partnership will allow these credit unions to offer a modern digital payment experience to their members and allow them to strongly compete with major banks and fintechs.
We are excited to be partnering with Change once again to deliver digital transactions for accounts, lending and cards.
Change’s payments experience, product roadmap and strong New Zealand presence will create a truly modern and innovative digital experience for members,” Ms Hatchard said.
First Credit Union General Manager, Simon Scott said, “By accessing Change’s Vertexon PaaS, Mastercard issuing and card holder API systems, we can provide modern card features that rival the major banks and fintechs.”
Nelson Building Society CEO, Tony Cadigan said, “Change’s digital payment features, and services will enable us to develop new payment products to retain and attract new clients.”
Westforce Credit Union General Manager, Victor Martick said, “This partnership will benefit our members by providing modern card features.”
Police Credit Union CEO, Craig Pomare said, “Digital payments are now an essential part of the global economy, so we are excited to work with Change and Finzsoft to co-develop innovative card products for our members.”
According to the third edition of Prime Time for Real Time 2022, published by ACI Worldwide, (NASDAQ: ACIW), in partnership with GlobalData, a leading data and analytics company, and the Centre for Economics and Business Research, Australia and New Zealand are looking to a new era of real-time payments with a renewed sense of urgency and need to modernise to stay competitive.
Change Financial (ASX:CCA) is pleased to share the MST Access Initiation Report published today.
You can download the research here or read the content below