Powering flexibility: How Extraordinary is reinventing employee benefits through embedded card issuing
Extraordinary is a fast-growing fintech redefining how companies deliver employee benefits. Its platform enables employers to offer flexible, personalised benefits – without the need for reimbursements, invoices or gift cards.
To deliver a seamless disbursement experience, Extraordinary partnered with Change Financial, leveraging its Mastercard issuing platform to launch customisable, controlled payment cards for employees.
The challenge: Legacy systems blocking flexibility
Traditional employee benefits and payments often rely on rigid & inflexible systems, clunky reimbursement processes and vendor-specific platforms, creating friction for both companies and their employees.
Extraordinary needed a scalable solution to:
- Deliver benefits as spendable funds,
- Enable flexible use across categories such as wellness, lifestyle, L&D and hybrid work expenses,
- Maintain employer level control and reporting.
The solution: Card issuing made simple
Extraordinary partnered with Change Financial to issue co-branded Mastercard debit cards that:
- Are pre-loaded with employer allocated funds,
- Include smart spend controls by category or merchant type,
- Are fully managed via Vertexon, Change Financial’s platform for real time visibility and control.
How It Works: The employee card for all extra-ordinary payments
- Employer onboarding: Companies join Extraordinary’s platform and set benefit allowances for their employees
- Card issuance: Employees receive a physical or virtual Mastercard debit card, co-branded for their company or Extraordinary
- Fund allocation: Cards are loaded monthly, quarterly or annually, based on the benefit program
- Spend controls: Payments are restricted to eligible categories to ensure policy compliance
- Real time reporting: Employers track usage and trends to optimise benefit strategies via the Extraordinary portal.
Results & Benefits:
Powered by Change Financial’s Vertexon platform, Extraordinary has enabled its clients to modernise how they deliver benefits – boosting employee engagement, increasing employee retention and simplifying operations.
- Global flexibility – supports distributed teams with multi-currency capabilities
- Branded experience – co-branded cards enhance the employee experience and brand equity
- Data driven insights – real-time reporting enables smarter program decisions
- Faster time to launch – deploys rapidly without the need for custom infrastructure.
Why Change Financial?
Extraordinary partnered with Change Financial for its ability to deliver flexible, scalable and compliant card issuing – critical for Extraordinary’s mission to revolutionise employee benefits.
Here’s what made Change the ideal partner:
- End-to-end platform – card issuing, fund distribution, spend control, and compliance – fully managed
- Speed & flexibility – agile APIs and a responsive support team enables fast launches and seamless scaling
- Global infrastructure – multi-currency, globally accepted cards designed for distributed teams
- Built in security – PCI-DSS compliant platform, real-time fraud controls and configurable card level restrictions
- True Partnership – hands on support from day one – including custom configuration and dedicated technical support.
Whether you’re launching a new fintech product, modernising employee experiences, or embedding financial services into your platform, Change Financial empowers you to do it with confidence, speed, and scale.
Partner with Change Financial
Looking to launch a card program? Change Financial is a trusted fintech and payments partner that helps businesses launch and scale Mastercard programs – fast.
Contact us: sales@changefinancial.com
Learn more: www.changefinancial.com
Solutions Used
Digital Payments & Wallets
Allow customers to securely pay using their mobile or smart watch with Apple Pay, Google Pay and Samsung Pay, or white label a mobile wallet.
Issuing
Deliver seamless management of physical, digital and virtual cards to your customers. Instant issue virtual cards allow your customers to pay without delay.
Payments as a Service (PaaS)
Allow Change Financial to manage every aspect of your end-to-end cards program. We can manage all your payment services for you, including loyalty program integration, SaaS and on premises offerings. We make it easy and cost-efficient.
Transaction Processing
Access all major card schemes including Mastercard, VISA, AMEX, JCB, UnionPay and Diners using our transaction processing.
